5 Must-Have Features of Telecom OSS Solutions That You Can’t Do Without


Operation support system (OSS) is a vital part of the telecom domain. Along with BSS and telecom billing system, it lays down the foundation of any telecom operation. For any operator to be successful, it is essential that it performs all the tasks related to OSS with due diligence. Hence, it is important to employ telecom OSS solutions that are cutting-edge and made to fulfill the emerging requirements of the telecom industry.

The Most Important Features of OSS Software Telecom
As telcos struggle to meet the requirements posed by an ever-rising competition, the need for a competent OSS software telecom is exigent. Below are 5 critical features of telecom OSS solutions that can enable both MNOs and MVNOs to add real value to their services:
1.      Effective management of subscribers – To increase ARPU, it is essential to treat every subscriber as special. A quick, efficient and responsive subscriber management system allows you to manage the requirements of your subscribers better and understand their every need.
2.      Ability to launch new services on the fly – The time it takes for you to envisage a service and bring it to the market decides how well it will work. As telecom market is extremely competitive, the risk of competitors stealing your thunder is high. An OSS that allows you to provision services quickly lets you reach out to your competitors fast.
3.      Tracking of customer usage – Tracking customer usage is an essential part of a telco’s everyday operation. Without good tracking of services, you will not be able to spot a wrong charge or customer exceeding their quota. An OSS that tracks each and every interaction of the subscriber helps you reduce wrongful charging and makes your process a lot more reliable, which is very important for building trust.
4.      Admin and configuration panel – There are many employees that interact with an OSS. Hence, it is important for you to define permissions for access and creation of plans. A quality admin and configuration panel allows telecom operators to be always in control of the telecom services.
5.      Dependable inventory management – All the services communicated by the telecom operator are important and need to be managed properly. The users in control of operations should be able to control the distribution in any way they want. Quality telecom OSS solutions like Telgoo5 allow the users to view inventory status, perform re-assignment of units and even reconcile whenever an issue arises.
Need for a Comprehensive Telecom Services Platform
As mentioned before, a telecom platform includes BSS, OSS and billing system. Using different software solutions for handling each platform can be troublesome as it can create silos between different departments. Therefore, as a telecom operator, one should use an integrated platform that supports BSS, OSS and billing operations at the same place.
Conclusion
Performing telecom operations as per the requirements of today can be extremely difficult, if you do not have a quality OSS software telecom. Therefore, you should employ the services of a comprehensive telecom platform with support for BSS, OSS and telecom billing.
Telgoo5 is one of the best platforms for telecom services that support each and every endeavor of telecom operators. To make the deal sweeter, it comes with APIs to address the requirements of unique business use cases.

Comments

Post a Comment

Popular posts from this blog

Streamline Your Business Processes with OSS BSS Billing System

Image
Billing in the telecom industry is crucial for managing and streamlining business processes. Unlike other industries, where billing is just one of the many operations, BSS in telecom is vitally important and accounts for the overall success of a venture. A telecom company caters to a wide customer base and has a large number of customers to deal with. The sheer number of customers raises the complexity in billing process, which is why; you need a dedicated solution that can help you complete your tasks efficiently. Role of BSS and OSS To understand OSS BSS billing system in telecom, one has to be well-versed with the concept of BSS and OSS. These two systems are fundamentally important in any telecom-specific business operation. BSS is used alongside OSS to support a number of telecommunication services. BSS stands for Business Support System. It has the following roles with regards to operations in the telecom industry: 1.       Customer Management...
Read more

Fact: Cloud Telecom Billing Systems Are the Only Way to Meet 5G and IoT Requirements

Not a long time back, telecom billing was all about charging and rating basic services like SMS and calls. However, with the evolution of technology, we are seeing a rise of new technologies that are pushing the traditional  telecom billing systems  to the limit. Companies simply cannot rely on what has worked in the past.  It is time to innovate and be prepared for newer tech like IoT and 5G. The best way to undertake a task as challenging as telecom billing is by employing cutting-edge  telecom billing systems   that are based in the cloud. Cloud-Based Telecom Billing Systems: What to Look For? Not all cloud-based  telecom billing systems  are equal. You need to be very thorough and settle on the best billing system to ensure success in your telecom billing and monetization of services. Below are some important features, which you should look for in your next cloud-based  telecom billing system . Ability to work well with present an...
Read more

Match Up to the Evolving Scope with Futuristic Telecom Software Solutions

  One of the biggest concerns of Mobile Virtual Network Operators (MVNOs) is to keep up with the changes in evolving telecom industry. Due to the transformational nature of technology, telecom software solutions need to be changed and amended frequently. While big telcos can do that in-house, it is the small MVNOs who are at a disadvantageous position. They simply do not have the necessary budget for the task, and therefore they have to use the services of telecom billing vendors . Partner with Evolving Telecom Billing Systems to stay Future-Safe Regardless of an MVNO model, it has to be great at its billing. It needs to maximize the little advantage that it gets from cheaper resource acquisition from MNOs. Thus, it should have the capability to monetize services in attractive packages, in the present and in the future. Below are some necessary requirements for that: Convergent Telecom Billing Systems Convergence of telecom billing systems is necessary. Hence, every MVNO ...
Read more